FAQs
Ordering
Do the Swimdress come with underwear?
All of our Swimdresses are with NO underwear, so you must use it with a bikini or underwear. Please refer to the title of the item you are purchasing to make sure you are buying the correct piece.
When will my order be processed?
Can I place an order over the phone?
Can I add something to my order once it is placed?
Can I change my order once it is placed?
What happens if an item I order is out of stock?
Shipping
How long does ‘free standard shipping’ take to arrive?
Free Standard Shipping is shipped using USPS and usually arrives within 3-7 business days.
If I place my order on Friday prior to 1PM and choose Next Business Day, when will my package arrive?
Do Saturday and Sunday count as Business Days?
Do you ship internationally?
Where does my order ship from?
I placed two orders, and paid for expedited shipping on both, can they be combined and my shipping fee refunded on one of the packages?
Returns & Exchanges
How do I return my order?
To make a return click here. Put in your order number and email that you used to place the order. Once your order comes up you can start the return process.
If I don’t like the item(s) I purchased can I return the order for a full refund?
If I use a coupon/discount code is that considered non-returnable final sale?
Are returns free?
What if I choose not to use the prepaid return shipping label?
Get in touch
Have questions about your order, or a general enquiry?