FAQs

Ordering

Do the Swimdress come with underwear?

When will my order be processed?

Can I place an order over the phone?

Can I add something to my order once it is placed?

Can I change my order once it is placed?

What happens if an item I order is out of stock?

Shipping

How long does ‘free standard shipping’ take to arrive?

If I place my order on Friday prior to 1PM and choose Next Business Day, when will my package arrive?

Do Saturday and Sunday count as Business Days?

Do you ship internationally?

Where does my order ship from?

I placed two orders, and paid for expedited shipping on both, can they be combined and my shipping fee refunded on one of the packages?

Returns & Exchanges

How do I return my order?

If I don’t like the item(s) I purchased can I return the order for a full refund?

If I use a coupon/discount code is that considered non-returnable final sale?

Are returns free?

What if I choose not to use the prepaid return shipping label?

Get in touch

Have questions about your order, or a general enquiry?